Frequently asked questions

Small Indian food businesses — restaurants, messes, and eateries that bill customers on the spot. It's not built for lodging or room bookings, just the food side of the business.

An order is recorded in one shot at the till — items, quantities, and the total. There are no running tabs on an order itself; once it's billed, it's billed. Corrections happen through a clean cancel-and-rebill flow, never a silent edit.

That's what credit accounts are for. Unpaid orders add to a customer's running balance, and any payment they make later settles it down — no separate notebook to keep in sync.

Yes. Staff can be set up to open straight into billing, while Admins get billing plus menu, staff, reports, and credit account management.

SalesSpoon is a phone app for Android and iOS — no laptop or back-office computer needed. Store links will go live here once the app is published.

English and Tamil today, with more planned. Each user picks their own language, and it defaults to a sensible guess based on the hotel's state.

Billing is built to be offline-tolerant, so a patchy connection at the counter doesn't stop you from taking an order.

New hotels start on a free trial with no fixed length. Reach out through the Contact page and we'll get you set up.

SalesSpoon isn't on the app stores just yet — badges on the home page will turn into real download links at launch. Until then, reach out via the Contact page and we'll help you get set up early.