Delete your account

This page explains how to request deletion of your account and associated data in SalesSpoon, the app published by ZeroEfforts Technology.

Delete your own account from the app

No request to us is needed — you can do this yourself, and it takes effect immediately.

1. Open SalesSpoon and sign in.
2. Open the side drawer (the menu icon at the top left).
3. Scroll to Legal.
4. Tap Delete my account.
5. Read the confirmation and tap Delete my account again.

You are signed out straight away. This cannot be undone. If you hold accounts at more than one hotel, only the account at the hotel you are signed in to is deleted — the others are unaffected.

If you are the only admin at your hotel, the app will ask you to appoint another admin first, or to delete the whole hotel account instead — so a working hotel is never left with nobody able to manage it.

Delete an entire hotel account (admins)

A hotel admin can request deletion of the hotel and everything in it, from the same place:

1. Side drawer → Legal → Delete hotel account.
2. Confirm the request.

The hotel keeps working as normal for 30 days. You can cancel the request at any point during that period from the same screen. After 30 days the hotel and all its data are deleted permanently. Take out any reports your accountant still needs before that date.

If you can't sign in or have uninstalled the app

Contact us and we will delete your account for you. Write from an email address or phone we can tie to your account, and include the phone number you sign in with and your hotel's name:

info@zeroefforts.tech · +91 93610 96102

We verify that the request comes from the account holder, then act on it within 30 days.

What is deleted, and what is kept

When you delete your own account

Deleted immediately:

• Your name
• Your phone number
• Your PIN and sign-in credentials
• Your access to the hotel

Kept:

• The orders you billed stay in the hotel's records — Indian GST law requires the hotel to keep them — but they no longer carry your name. This data belongs to the hotel, not to us.

When a hotel account is deleted

After the 30-day cancellation window, everything belonging to the hotel is deleted: staff accounts, menu, orders, credit accounts and reports.

Additional retention

Deleted data is removed from our live systems immediately and is purged from encrypted backups within 30 days as those backups age out. Beyond that, we keep only records we are legally required to keep — invoices and payment records for the hotel's own subscription, retained for the period Indian tax law requires.

Questions

See our Privacy Policy for how we handle data generally, or reach us at:

ZeroEfforts Technology
P.No.20B, Sh II, Mappillai Vinayagar Nagar, Achampathu, Madurai West, Tamil Nadu – 625019, India
info@zeroefforts.tech